So, get a call yesterday that Jason's car is finished (we took it in before Christmas, they kept it for 14 days, we got it back and then took it back in last week). So, we get the kids up from their naps, load them in the car (the same one we had just unloaded groceries from) and drive across town to pick up his car. Jason goes in--pays the deductible and drives the car out of the "bay". Drives it over to where I'm parked and looks under the hood. Finds an extra piece of something in the engine and then drives it right back in. I guess while he is in there this time he gets down on the floor and looks under the car and notices that they didn't fix the very thing we took it in for in the first place back in December. So, our car remains in the shop! Very frustrating.